ADT Terms and Conditions

Terms and conditions

  1. Service and installation charges may vary depending on system configuration, equipment and services selected. Additional installation fees may apply for extra equipment. Offer applies to all ADT by TELUS packages and requires a 36-month monitoring contract. Prices exclude taxes. Equipment may vary in appearance.

Customers with an active TELUS Mobility post-paid account are eligible to get the Smart Automation plan for $28/month (total fees from $1,008), the Secure plan for $30/month (total fees from $1,080) and the Control + Video plan for $43/month (total fees from $1,548). The price for non-TELUS Mobility customers is $38/month (total fees from $1,368) for the Smart Automation plan, $40/month (total fees from $1,440) for the Secure plan and $53/month (total fees from $1,908) for the Control + Video plan. Cancellation fees apply for early termination of the service agreement.

Customers who sign a 36-month contract for an ADT by TELUS plan receive $0 installation valued at $100, 3 months of security at $0 valued at $114 for the Smart Automation plan, $120 for the Secure plan and $159 for the Control + Video plan; 1 Qolsys IQ2 panel (with all plans); a choice of 3 security sensors or smart devices, including a smart thermostat, a smart door lock and a flood sensor (with the Smart Automation and Control + Video plans); 2 door/window sensors and 1 motion sensor (with the Secure and Control + Video plans); and a choice of 1 camera, including an outdoor camera (with the Control + Video plan).

Equipment is ADT-owned. Equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account. Includes Quality Service Plan (QSP). QSP is ADT’s Extended Limited Warranty. Limit 1 offer per new ADT customer contract and cannot be combined with other offers or discounts.

Local permit fees may be required. Additional charges may apply in areas that require guard response service for municipal alarm verification. System remains property of ADT. Satisfactory credit history required. Offer subject to change. Prices may vary by market. Simulated screen images and photos are for illustrative purposes only. ADT Interactive Services requires the installation and/or activation of an ADT alarm system with monitored burglary service and a compatible computer, cell phone or PDA with internet and e-mail access. Interactive Services does not cover the operation or maintenance of household equipment/systems not connected to the ADT Services/Equipment. Standard messages and data rates may apply to all text alerts.

  1. Proof of eligible employment required for all Exclusive Partner Program (“EPP”) offers. EPP members get a 2-months of services for $0. Offer only available to current TELUS Mobility customers who do not have an existing ADT by TELUS Security Agreement with more than 6 months remaining. Customer must agree to a new 3 year service agreement.

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